Terms of service

Terms of Service

Last Updated: January 11, 2025.

1. Introduction

Welcome to Northwest Deals (www.northwestdeals.ca), a Shopify store owned and operated by NORTHWEST DEALS ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

2. Eligibility

You must be at least the age of majority in your state or province of residence to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

3. IMPORTANT DISCLAIMERS – READ CAREFULLY BEFORE USING OUR SERVICES

  • MINOXIDIL PRODUCTS – MANDATORY PRE-USE WARNINGS AND DISCLAIMER:

    • CONSULT A HEALTHCARE PROFESSIONAL: Minoxidil is a potent medication intended for hair regrowth. Before initiating the use of any minoxidil product purchased from our store, it is absolutely mandatory that you consult with a qualified physician or other healthcare professional. They will assess your individual health condition, determine if minoxidil is suitable for you, advise on proper usage, and monitor for potential side effects.

    • NOT A SUBSTITUTE FOR MEDICAL ADVICE: The information provided on our website or product packaging is for general knowledge and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Do not rely on information from our website to make decisions about your health.

    • FOLLOW INSTRUCTIONS: Carefully read and strictly adhere to all instructions and warnings provided on the product packaging and insert of any minoxidil product. Failure to follow instructions may result in serious health consequences.

    • POTENTIAL SIDE EFFECTS: Be aware that minoxidil may cause side effects. These can range from mild (e.g., skin irritation) to more serious. Your healthcare professional can inform you about these risks. Stop use and seek medical attention immediately if you experience any adverse effects.

    • RESULTS MAY VARY: Individual results from using minoxidil will vary. We make no guarantees regarding the effectiveness of minoxidil for your specific situation.

    • NOT FOR EVERYONE: Minoxidil is not suitable for everyone. Certain medical conditions or medications may make minoxidil use unsafe. Your healthcare professional will determine if it is appropriate for you.

    • WE ARE NOT LIABLE: As a reseller, NORTHWEST DEALS is not responsible for any adverse events, side effects, allergic reactions, misuse, or any other health complications, damages, or losses that may arise from the use or misuse of minoxidil products. You assume all risks associated with minoxidil use, and you agree that you are solely responsible for any consequences resulting from your use of minoxidil products purchased from our store.

  • GENERAL PRODUCT DISCLAIMER: We are not the manufacturers of the products we sell. While we endeavor to provide accurate and up-to-date product information, we cannot guarantee its completeness or accuracy. Always refer to the information provided by the manufacturer on the product packaging or their official website. We are not responsible for any inaccuracies or omissions in product information.

  • ASSUMPTION OF RISK: By purchasing and using any product from our store, you acknowledge and agree that you are doing so entirely at your own risk. You understand that the use of any product may carry inherent risks, and you voluntarily assume all such risks.

4. Products and Services

  • Reseller Status: We are a reseller of various products, including minoxidil products. We are not the manufacturer of any of the products we sell.

  • Product Information: We strive to provide accurate product information on our website. However, we do not warrant that product descriptions, images, or other content are complete, reliable, current, or error-free.

  • No Liability for Defects or Side Effects: As a reseller, we are not liable for any defects, malfunctions, side effects, or any other issues related to the products we sell. All such issues are the sole responsibility of the product manufacturer.

  • Subscribe and Save: We offer a "Subscribe and Save" option for recurring deliveries of select products at a discounted price. This service is provided by Seal Subscriptions, a third-party service provider.

5. Subscribe and Save (Seal Subscriptions)

  • Third-Party Service: Our "Subscribe and Save" program is powered by Seal Subscriptions. By enrolling in this program, you agree to Seal Subscriptions' terms and conditions.

  • Account Access: If you have a customer account on our Shopify store, you can manage your subscriptions by logging in and visiting the following URL: www.northwestdeals.ca/a/subscriptions/manage

  • Subscription Management:
    You may modify your subscription at any time. You may cancel your subscription plan once two or more orders on your plan have been paid for. Cancelling a subscription plan does not cancel an order that has already been billed — cancellation of a billed order is governed by our Cancellation Policy, and returns of delivered orders are governed by our Refund Policy.

  • Pricing and Termination: We reserve the right to adjust the price of any subscription product at any time. We will provide you with reasonable notice of any price changes. We also reserve the right to terminate your subscription at any time, with or without cause.

  • Out Of Stock Substations: We reserve the right to substitute any subscribed product with a similar product of a different brand name if the product in the subscription is out of stock.                                                                                                                              
  • Delivery Schedule: The delivery frequency for your subscription will be determined at the time of enrollment.

6. Ordering and Payment

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

  • Payment: We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information.

  • Shipping: We will ship products to the address you provide during checkout. Shipping times and costs will vary depending on your location and the shipping method you choose.

7. Returns and Refunds

8. Intellectual Property

  • Our Content: All content on our website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by Canadian and international copyright laws.

  • Your Use: You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent.

9. User Conduct

  • Prohibited Activities: You agree not to use our Services for any unlawful or prohibited purpose. This includes, but is not limited to:

    • Violating any applicable laws or regulations.

    • Infringing on the intellectual property rights of others.

    • Transmitting any harmful or malicious code.

    • Interfering with the operation of our Services.

    • Harassing, threatening, or harming others.

10. Disclaimer of Warranties

  • As Is: Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

  • No Implied Warranties: We expressly disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • No Guarantee: We do not guarantee that our Services will be uninterrupted, error-free, or secure.

11. Limitation of Liability

  • No Liability: To the fullest extent permitted by law, NORTHWEST DEALS shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other losses, costs, or expenses of any kind whatsoever and howsoever caused, arising out of or in connection with these Terms or your use of our Services, or the use or misuse of any product purchased from our store. This includes, but is not limited to, damages for personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, and loss of data.

  • No Responsibility: We are not responsible for any damages or losses resulting from your reliance on any information provided on our website or product packaging, or from your failure to consult with a healthcare professional before using any product, especially minoxidil.

Maximum Liability: If, notwithstanding the foregoing, NORTHWEST DEALS is found to be liable for any damage or loss which arises out of or is in any way connected with your use of the Services or any product purchased from our store, our liability shall in no event exceed the amount you paid us for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless NORTHWEST DEALS, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating in any way to your use of our Services, your violation of these Terms, your violation of any rights of another, or your use or misuse of any product purchased from our store.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms will be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

  • Dispute Resolution: Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the Province of British Columbia.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website. Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the changes.

15. Termination

We may terminate your access to our Services at any time, with or without cause.

16. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

17. Contact Us

If you have any questions about these Terms, please contact us at: